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ORDERING and SHIPPING POLICY

Please, make sure that all information you provide is accurate since it will be verified by our sales department before  we can ship your order.

INTERNATIONAL ORDERS :

     International orders are shipped via US Postal Service Global Express Mail (provides tracking information and is less expansive than UPS or FedEx. Overseas shipping normally cost about US$35.00-45.00. The exact shipping charge via Mail, FedEx or UPS depends on the recipient’s address.

SHIPPING & HANDLING:

     In the U.S., the same day shipping is available if the order is placed by Noon Central Standard Time (1 PM Eastern Standard Time). We ship via US Mail, FedEX or UPS.

     S & H charge starts with $15.00 via UPS Ground. You can inquire about the exact shipping charge through e-mail, fax, or phone.

* Check our special offers.

PAYMENT:

– Visa , Master Card or American Express
– Company/ Cashier Checks and Money Orders.
– Government/ University/ Corporation Purchasing   Orders (POs) are accepted.

Illinois residents are subjected to Illinois sales tax of 8.25%.
International orders are accepted.

RETURNS*:

*Returns, Exchanges and Refunds Policies aplly only to products purchased directly from VIKANT-EMB
Claims of damage or error must be made within 5 days of receipt. Replacement or refund will be granted.

Returns of non-defective items must be made within 30 days in their original packaging and in sellable condition.

All returns require a Return Merchandise Authorization (RMA) number and prepaid freight. Please contact our customer service department by e-mail at service@vikant.com, Fax (847) 808-9803 , or Phone (847)919-9400 to request an RMA number. No returns will be accepted without an RMA number.
A copy of the sales invoice may be required to issue an RMA number.

Dealers’ purchases can only be exchanged or returned for “credit”.

WARRANTY:

1 year limited warranty form Vikant Corporation on cards.
1 year limited warranty on Ultimate Box and Cards (except connector).
All warranties will be carried out by Vikant Corporation.